Warm Line


  • Are you a parent of a child (birth - 7 years of age)?
  • Are you worried about a child in your care?
  •  Are you a mom or dad who has concerns about your child's development?

The Warm Line might be a resource you need

to learn more about:

  • Your child’s transition to child care or preschool
  • Your child’s challenging behaviors
  • Your child’s development (i.e., learning & growing)
  • Your stress or worry as a parent

"Warm Line" Phone access for Providers and Parents

  • Referral can be made by Parents, Providers, or Community Partners for brief phone or on-site consultation regarding concerning or challenging behavior of children birth through 7 years of age.
  • Phone calls will be returned generally within 48 business hours
  • Contact will be made with the caller and a phone screening will be completed   
  • Calls are reviewed weekly by early childhood services for assignment to a consultant for follow up
  • Providers/Community Partners calling in will be asked to obtain verbal consent to discuss specific child or family
Brief child specific consultation is available and can consist:
  • Phone Screening
  • Consultation with the Parent(s)
  • Observation of Child in Care Setting        
  • Consultation with Teacher/Director
  • In-Home Consultation & Parent & Child Interaction
  • Action Plan & Referrals/Resources

Please Note: This is not a hotline for crisis situations; in those instances,
please call 1-844-493-TALK (8255) to reach child crisis at the mental health center.

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